Content and structure of the programme
360 Degree feedback
This is a personal development tool which incorporates feedback from peers, staff and senior managers. Feedback is facilitated by an independent expert.
Managers lead, model and themselves deliver the organisation’s: Increase in knowledge, skills and confidence following delivery of the programme (based on changes in diagnostic learning needs analysis carried out at start and end of programme, observed learning in sessions, and self-reported learning after sessions)
Identified actions to transfer learning into practice (identified through sessions)
Reported transfer of learning into practice by managers and their staff (based on feedback in follow up sessions, on surveys to staff, reporting to senior managers) Examples of actions undertaken as a result of learning (identified through evidence of actions undertaken)
Managers who supervise front-line staff who deliver social care (social work or occupational therapy background:
Children’s service managers
Adults’ service managers
Children’s and adults’ service senior practitioners (to be decided)
Neighbouring councils’ first-line managers (this is under discussion).
This programme has been run successfully with a joint cohort of 30 managers from South Tyneside and Durham. Cohort 2 is due to run in the same way commencing in April 2015 and there are plans for cohort 3 to start in October 2015.
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